Popular features that will change your business
Post Sales Customer Service Management involves identifying and executing numerous interlinked activities. Silk Routes Intl Co. has adopted the Process approach in the design of its Service Management System to ensure that resources are deployed in a manner that adds value consistent with the organization’s goals. Silk Route’s Service Management System comprises of all the processes of the organization, the organization structure, departmental objectives, roles and responsibilities
QUESTIONS & ANSWERS
Frequently Asked Questions
What is IVMS?
An in-vehicle monitoring system – or IVMS – consists of an electronic device or number of devices installed in a vehicle to monitor driver activities and help identify behaviors such as excessive speed, harsh braking, rapid acceleration or drowsy driving.
What are the basic characteristics of Tracer IVMS?
- User Friendly Dashboards
- Entirely self-contained
- Precise tracking
- Live data in normal mode
- Alerts & Notifications
- Locate the vehicle
- Firmware upload Over the Air
- Configuration settings via GPRS
- Configurable alarm message through SMS
- Receive alarms on critical events
What are the various products of Tracer?
- LEMS-TR-VT-PDO ( OPAL specific device)
- TR-100 (Non-OPAL specific device)
- Asset Tracking
- Temperature Tracking
- Fuel Monitoring System
How does a fleet management system work?
Fleet management combines state-of-the-art GPS fleet tracking, telematics, vehicle maintenance alerts, and management of your fleet drivers. These systems were created to monitor your fleet vehicles and drivers while reducing costs and helping to increase profits.
Why is fleet management important?
Fleet management is important to keep fleet organizations running at maximum capacity. Fleet management tools allow fleet managers, admins and owners to monitor their drivers, ensure they’re taking the most efficient route, and even be notified of vehicle maintenance. Fleet management tools can help save thousands of dollars per year.